4. Discuss the service purchase decision in the context of qualifiers, service winners, and service losers.

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Service Management Operations Strategy Information Technology

ISBN: 9780071244404

5th Edition

Authors: James A Fitzsimmons

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Question Posted: Nov 13, 2024 04:00 AM

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4. Discuss the service purchase decision in the context of qualifiers, service winners, and service losers.
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4. Discuss the service purchase decision in the context of qualifiers, service winners, and service losers.

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Service Management Operations Strategy Information Technology

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