4. How does use of a service script relate to service quality? ...

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4. How does use of a “service script” relate to service quality?

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Service Management Operations Strategy Information Technology

ISBN: 9780073403359

7th Edition

Authors: James A Fitzsimmons Mona J Fitzsimmons

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Question Posted: Nov 13, 2024 04:01 AM

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4. How does the use of a service script relate to service quality?
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4. How does use of a service script relate to service quality? ...

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Service Management Operations Strategy Information Technology

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