7.6. A school cafeteria is operated by five persons performing the activities listed below in the average
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7.6. A school cafeteria is operated by five persons performing the activities listed below in the average times shown.
Activity Average Time, Min.
1. Blood pressure, wt., temp. 6 2. Medical history 20 3. Doctor’s checkup 18 4. Lab work 10 5. Doctor’s consultation 12 Chapter 7 Supporting Facility and Process Flows 175
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Service Management Operations Strategy Information Technology
ISBN: 9780073403359
7th Edition
Authors: James A Fitzsimmons Mona J Fitzsimmons
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