b. The management is interested in adding another mechanic when the customers average time in the system

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b. The management is interested in adding another mechanic when the customer’s average time in the system exceeds 90 minutes. If business continues to increase, at what arrival rate per hour will an additional mechanic be needed?

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Service Management Operations Strategy Information Technology

ISBN: 9780073403359

7th Edition

Authors: James A Fitzsimmons Mona J Fitzsimmons

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Question Posted: Nov 13, 2024 05:00 AM

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b. The management is interested in adding another mechanic when the customers average time in the system

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Service Management Operations Strategy Information Technology

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