2 What is the ACSI Do you believe that such national indicators of customer satisfaction should be included as benchmarks of national economic well being similar to gross domestic product (GDP), pric...

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2 What is the ACSI Do you believe that such national indicators of customer satisfaction should be included as benchmarks of national economic well being similar to gross domestic product (GDP), price indicators, and productivity measures ...

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2. What is the ACSI? Do you believe that such national indicators of customer satisfaction should be

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Services Marketing Integrating Customer Focus Across The Firm