4. How does optimal capacity utilization differ from maximum capacity utilization? Give an example of a situation

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4. How does optimal capacity utilization differ from maximum capacity utilization?

Give an example of a situation in which the two might be the same and one in which they are different.

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Services Marketing Integrating Customer Focus Across The Firm

ISBN: 9780078112102

7th Edition

Authors: Valarie A. Zeithaml, Mary Jo Bitner, Dwayne Gremler

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