4. How does optimal capacity utilization differ from maximum capacity utilization? Give an example of a situation
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4. How does optimal capacity utilization differ from maximum capacity utilization?
Give an example of a situation in which the two might be the same and one in which they are different.
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Services Marketing Integrating Customer Focus Across The Firm
ISBN: 9780078112102
7th Edition
Authors: Valarie A. Zeithaml, Mary Jo Bitner, Dwayne Gremler
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