6. Describe the four basic human resource strategy themes and why each plays an important role in...

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6. Describe the four basic human resource strategy themes and why each plays an important role in building a customer-oriented organization.

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Services Marketing Integrating Customer Focus Across The Firm

ISBN: 9780078112102

7th Edition

Authors: Valarie A. Zeithaml, Mary Jo Bitner, Dwayne Gremler

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