How should Uber have competed with Lyft and other providers? Was the two-sided price competition (i.e., incentivizing

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How should Uber have competed with Lyft and other providers? Was the two-sided price competition

(i.e., incentivizing drivers and riders alike to join and use its services) the right approach? How else could Uber have enhanced its competitive position?

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Services Marketing People Technology Strategy

ISBN: 9781944659820

9th Edition

Authors: Jochen Wirtz, Christopher Lovelock

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