Why is it necessary to periodically redesign service processes, and what are the typical symptoms of a
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Why is it necessary to periodically redesign service processes, and what are the typical symptoms of a service process that is not working well?
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AJIN KURIAKOSE
I HAVE ELECTRONICS ENGINEERING DEGREE..AND MY AREA OF INTEREST IS MATHEMATICS,CONTROL SYSTEM,NETWORK,DIGITAL
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Related Book For 
Services Marketing People Technology Strategy
ISBN: 9781944659820
9th Edition
Authors: Jochen Wirtz, Christopher Lovelock
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