Does CRM put more emphasis on current or potential customers? Why?

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Small Business Management Launching and Growing Entrepreneurial Ventures

ISBN: 978-1305405745

18th edition

Authors: Justin G. Longenecker, J. William Petty, Leslie E. Palich, Frank Hoy

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Question Posted: May 27, 2018 02:03 AM

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Does CRM put more emphasis on current or potential customers? Why?

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Small Business Management Launching and Growing Entrepreneurial Ventures

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