What is social CRM? How is it different from traditional CRM?

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Social Media Marketing

ISBN: 9781526424549

3rd Edition

Authors: Tracy L Tuten, Michael R Solomon

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Question Posted: Jan 31, 2024 04:04 AM

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What is social CRM? How is it different from traditional CRM?

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Social CRM Customer Relationship Management is an approach to handling customer relationships that integrates social media CRM data and strategies to ...View the full answer

Social Media Marketing

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