Find an example of a situation where badly-handled customer complaints were displayed in the public glare of
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Find an example of a situation where badly-handled customer complaints were displayed in the public glare of social media. How might the product, brand or organization have handled the situation better?
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Shameen Tahir
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Related Book For 
An Introduction To Social Media Marketing
ISBN: 978-0415856171
1st Edition
Authors: Alan Charlesworth
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