=+20.7. Sillitto suggests that communications between nodes in a SoS are not just technical but should also
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=+20.7. Sillitto suggests that communications between nodes in a SoS are not just technical but should also include informal sociotechnical communications between the people involved in the system. Using the iLearn SoS as an example, suggest where these informal communications may be important to improve the effectiveness of the system.
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