How do Staples.com and Officedepot.com provide value to their customers beyond the physical products that they sell?

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How do Staples.com and Officedepot.com provide value to their customers beyond the physical products that they sell? Identify some of the ways that the companies have overcome the inhibitors to successful Internet retailing.

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Marketing

ISBN: 9781260305746

5th Edition

Authors: Levy Michael, Grewal Dhruv

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