Tourist satisfaction. A study presented in IOP Conference Series: Materials Science and Engineering (2020) predicted consumer behavior

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Tourist satisfaction. A study presented in IOP Conference Series: Materials Science and Engineering (2020) predicted consumer behavior in the tourism industry in Indonesia. The study used a survey of 403 tourists from tourism attractions in Bandung and modeled the tourist satisfaction (y) based on escape (freedom from daily life), peace of mind, involvement (experience), recognition (staff/tourguide service), and education (knowledge gained). The results are shown in the following table: Independent Variable t-Value for H0: bi = 0 p-Value Escape 3.418 0.001 Peace of mind -2.135 0.033 Involvement -0.923 0.357 Recognition 3.677 0.000 Education 2.72 0.007 Overall model: R2 = 0.1920, p-value 60.01

a. Conduct a test of overall model utility. Use a = .05.

b. Interpret the coefficient of determination, R2 .

c. Is there sufficient evidence (at a = .05) to say that involvement is a statistically useful predictor of tourist satisfaction? Applying the Concepts—Intermediate

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Statistics For Business And Economics

ISBN: 9781292413396

14th Global Edition

Authors: James McClave, P. Benson, Terry Sincich

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