The given data represent the wait time (in seconds) for a random sample of 14 individuals before
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The given data represent the wait time (in seconds) for a random sample of 14 individuals before connecting with a customer service agent.
(a) A boxplot of the data is shown next. The quality control manager of the customer service department wants to estimate the mean wait time. Explain why you would not recommend the construction of a t-interval to estimate the mean.
(b) Explain how the bootstrapping method can be used to obtain a 95% confidence interval for the mean using 1000 resamples.
(c) Obtain a 95% confidence interval for the mean wait time using 1000 resamples.
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Related Book For
Statistics Informed Decisions Using Data
ISBN: 9780321757272
4th Edition
Authors: Michael Sullivan III
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