Visit a McDonalds restaurant on a weekday around noon. On your first order, ask for a Big
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Visit a McDonald’s restaurant on a weekday around noon. On your first order, ask for a Big Mac or Quarter Pounder with Cheese. Record how long it takes to have your order filled. Leave, and return to the counter. On your second order, order the Big Mac or Quarter Pounder with
(a) no lettuce, (b)
extra pickles, and
(c) no cheese. Record how long this special order takes. Compare the two times.
Discuss the time differences in terms of efficiencies of work specialization. Also note whether the second order was completed correctly. What are the implications of this simple research for product specialization?
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