Model the flow of customers through the call center. Assume that an average of 100 customers per

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Model the flow of customers through the call center. Assume that an average of 100 customers per hour call the center. Also, assume that the call center is operated by six CSRs, three running consultants, and six billing clerks.

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ISE Operations And Supply Chain Management

ISBN: 9781260575941

16th International Edition

Authors: F. Robert Jacobs, Richard B. Chase

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Question Posted: Jul 04, 2024 11:00 AM

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Model the flow of customers through the call center. Assume that an average of 100 customers per

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ISE Operations And Supply Chain Management

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