11. Clay runs a small hot dog stand in downtown Chapel Hill. Clay can serve about 30...

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11. Clay runs a small hot dog stand in downtown Chapel Hill. Clay can serve about 30 customers an hour. During lunchtime, customers randomly arrive at the rate of 20 per hour.

a. (*) What percentage of the time is Clay busy?

b. (*) On average, how many customers are waiting to be served? How many are in the system (waiting and being served)?

c. (*) On average, how long will a customer wait to be served? How long will a customer be in the system?

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Introduction To Operations And Supply Chain Management

ISBN: 9780131791039

2nd Edition

Authors: Cecil C. Bozarth, Robert B. Handfield

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