5. Hectors Department store (Problem 2) has decided to add a second checkout register. This second register

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5. Hector’s Department store (Problem 2) has decided to add a second checkout register. This second register works at the same average speed as the first. Customer arrivals are the same as before.

a. (***) On average, how many customers will be waiting to be checked out? From a business perspective, is this reasonable?

b. (***) How long, on average, will customers have to wait before the clerk starts serving them? Again, is this a reasonable time?

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Introduction To Operations And Supply Chain Management

ISBN: 9780131791039

2nd Edition

Authors: Cecil C. Bozarth, Robert B. Handfield

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