5. (**) Precision Machinery has set standard times for its field representatives to perform certain jobs. The

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5. (**) Precision Machinery has set standard times for its field representatives to perform certain jobs. The standard time allowed for routine maintenance is two hours (i.e.,

“standard output”0.5 jobs per hour). One of Precision’s field representatives records the following results.

Calculate the rep’s efficiency for each customer and her average efficiency. Interpret the results.

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Introduction To Operations And Supply Chain Management

ISBN: 9780131791039

2nd Edition

Authors: Cecil C. Bozarth, Robert B. Handfield

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Question Posted: Oct 11, 2024 10:00 AM

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5. (**) Precision Machinery has set standard times for its field representatives to perform certain jobs. The

Question:

CUSTOMER ACTUAL TIME REQUIRED TO PERFORM ROUTINE MAINTENANCE 1.8 hours ABC Company Preztel 2.4 hours SCR Industries BeetleBob 1.9 hours 1.8 hours

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Introduction To Operations And Supply Chain Management

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