8 .4 An important aspect of k aizen is the creation of a quality culture. One definition...
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8 .4 An important aspect of k aizen is the creation of a quality culture. One definition of ‘culture’ is:
‘The system of shared values, beliefs and habits within an organisation, that interacts with the formal structure to produce behavioural norms.’
( a ) How would you go about creating a quality culture?
(
b) How might a quality culture sometimes clash with marketing and production cultures?
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Related Book For
Procurement And Supply Chain Management
ISBN: 9781292317915
10th Edition
Authors: Kenneth Lysons, Brian Farrington
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