Executive management is concerned that some users are less than satisfied with the new system described in
Question:
Executive management is concerned that some users are less than satisfied with the new system described in the preceding question and have unsigned you to lead a postimplementation work group to determine the cause. Of the dozen project mismanagement problems described in the textbook, which ones do you think were most likely to have contributed to user dissatisfaction?
Data From Preceding Question:-
Assume you are a systems analyst and a proud member of a project team that has just completed a major project that spanned several years and that touched almost every business unit in your organization. The project was completed ahead of schedule and well within budger, Development and implementation went very smoothly with virtually no distuption of business operations. A postimplementation survey indicates that system users have been able to use the system with mini-mail training, although there have been some comments from the more vocal users that it wasn't quite what they expected and doesn't do some of the things they thought it would. Should the project be considered a success?
Step by Step Answer:
Systems Analysis And Design Methods
ISBN: 9780073052335
7th Edition
Authors: Jeffrey Whitten, Lonnie Bentley