By now, you have done a lot of group work. Think back to the last time somebody

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By now, you have done a lot of group work. Think back to the last time somebody lost her or his temper or was frustrated. Was the impact of the words said out of anger or frustration magnified if they were communicated via e-mail?

Do you think we should take more care in our comments when they are written, or when the other person cannot read our body language?

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Introduction To Systems Analysis And Design

ISBN: 9780073402949

1st Edition

Authors: Jeffrey Whitten, Lonnie Bentley

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