Question: 1. Phyllis wants to do an upgrade installation from Windows XP Professional to Windows Vista, and the Windows Vista Upgrade Advisor says her computer is

1. Phyllis wants to do an upgrade installation from Windows XP Professional to Windows Vista, and the Windows Vista Upgrade Advisor says her computer is eligible for an upgrade installation. However, when she boots her computer from the Vista installation disc, the Upgrade option is grayed out. Why is that?

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