Mark Foster has recently been hired by a mid-sized machine shop that supplies various machine parts on contract to a large manufacturer. Mark has several years of systems development experience, including programming, analysis, and design. He has been hired with the express purpose of developing the EDI system that has been mandated by the firm’s large business partner. Mark has not been in the position of project manager before, and he is not sure what to do or where to begin. Based on this chapter’s materials, what are three initial tasks that Mark should undertake?