10.2 List and describe the five steps of group problem solving (reflective thinking). Although there is no...

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10.2 List and describe the five steps of group problem solving (reflective thinking).

Although there is no single series of steps that will ensure high performance, five classic steps can help groups organize the problem-solving process: (1) identify and define the problem, (2) analyze the problem, (3) generate creative solutions, (4) select the best solution, and (5) take action.

Enhancing Group and Team Leadership

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Communication Principles For A Lifetime

ISBN: 9780133753820

6th Edition

Authors: Steven A. Beebe, Susan J. Beebe, Diana K. Ivy

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