2. Be an optimist. If you are upbeat and happy, your comments will come across to others...

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2. Be an optimist. If you are upbeat and happy, your comments will come across to others as important and necessary. Thus, you become important and necessary to them. Smile and look people in the eye when you talk to them. It shows confidence. No one likes a sourpuss.

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Oral Communication Skills Choices And Consequences

ISBN: 9781577667452

3rd Edition

Authors: Kathryn Sue Young, Howard Paul Travis

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