2. Communication researchers Katherine Hawkins and Bryant Fillion surveyed personnel managers to find out what they considered the most important skills for successful groups and teams. The skills in the following list are among those that the personnel managers deemed most important. Rate each member of a group you are in on the following skills, using a scale from 1 to 5 (1 = not at all effective, 2 = generally not effective, 3 = uncertain, 4 = effective, and 5 = very effective). Then rate yourself.