3. How do the ambiguity and abstraction inherent in language explain the misunderstanding between Ed and his manager?

When you’ve watched the video online, critique and analyze this encounter based on the principles you learned in this chapter. Then compare your work with the author’s suggested responses. Online, even more videos will let you continue the conversation with your instructor.
Five weeks ago, Ed started a new job. He likes it a lot and sees a real future for himself with the company. Last week, Ed was invited to the annual company banquet and awards ceremony. The invitation to the banquet stated only “Hope to see you there” and had no RSVP, so Ed didn’t mention to anyone that he wouldn’t be attending because his daughter was in a play the same night. When he arrived at work the next Monday morning, however, his manager spoke to him.
Manager: Hey, Ed, you missed the banquet Saturday night. I thought you were really committed to our company.
Confused, Ed tries to explain.
Ed: My daughter was in a play that night.
Manager: I don’t care why you didn’t come. We really pay attention to who’s with us and who isn’t.
When Ed talks with coworkers who have been around a few years, he discovers that top management sees the annual banquet as a “command performance” that signifies company unity and loyalty.