6. Find a set of instructions or some other technical document that is easy-to-use. Assume that you are Associate Director of Communications for the company that produced this document and you are doing a final review before the document is released. With the Checklist for Instructions and Procedures as a guide, identify those features that make the document usable and prepare a memo to your boss that justifies your decision to release the document.

Following the identical scenario, find a document that is hard to use, and identify the features that need improving. Prepare a memo Projects to your boss that spells out the needed improvements.

Submit both memos and the examples to your instructor.