9.2 When the members of a new problem-solving group meet for the fi rst time and chart out their initial plans and agendas for the work that lies ahead, they often neglect the social dimension of the group. They will fail to consider and become aware of the personal needs and goals of the individual members of the group.

One exercise your new group can do is called “personal goals for new groups.”

During your fi rst meeting, share one personal goal you would like to accomplish during your time with the group. Goals such as improving listening, being more punctual, handling confl ict more constructively, receiving criticism, being more caring, and becoming more assertive are common aspirations. Invite the other members to also describe a personal goal they would like to achieve. If each group member shares one goal, the awareness of all the group members will be greatly increased in terms of what people are trying to accomplish. The group members can devote a few minutes at the beginning or end of each discussion to review their individual progress on their personal goals and receive the kind of acknowledgment, encouragement, and thanks they desire. Give this a try. It will help you create a caring, sensitive group.