Suppose you are starting a business that is similar to Best Bikes.

a. Should you start with business processes first or information systems first? Defend your answer.

b. Most likely, you will obtain off-the-shelf software and alter it for your applications. How does this fact influence whether you start first with processes or IS?

c. Identify issues in QCE18-5 that apply to the Best Bikes situation. Explain the impact of those issues.