Team One has spent several hours discussing alternative process improvement ideas to streamline the expense reporting system.

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Team One has spent several hours discussing alternative process improvement ideas to streamline the expense reporting system. Tonya frequently interrupts others and is disrespectful of their ideas. She says, “I don’t know why we have to spend so much time discussing alternatives when the answers are so obvious! Let’s make a decision and get out of here”

What is causing this conflict and what should the team do to change the disruptive behavior of their member?

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