This exercise, using the OmniBank case from Chapter 8, is designed to provide an opportunity to practice
Question:
This exercise, using the OmniBank case from Chapter 8, is designed to provide an opportunity to practice some of the planning techniques and facilitation approaches discussed in this chapter.
Case: OmniBank’s Diversity Efforts You have recently been named the new president of OmniBank, a mediumsized but rapidly growing suburban bank that meets the needs of individuals and small businesses. During the interview process, you observed that, beyond the front office teller level, the more senior workforce at the bank is very homogeneous—mostly male and predominantly Caucasian. You have reviewed several marketing studies that profile your customer base and you realize that not only do you have many customers of different ethnicities but you also have a large number of international customers.
As the new president, you decide it is important to launch a comprehensive effort to improve the diversity at the bank. You value diversity and believe that broadening your employee base as the bank grows will benefit everyone involved, and besides, it makes good business sense.
Your Assignment You have decided to call a meeting to explore how to alter recruiting efforts for new staff, so that your bank can become more diverse. You want the meeting to be a brainstorming idea-generation meeting with active problem solving that leads to practical solutions.
In groups of four or five, conduct a meeting using the agenda provided in the following table:
Before starting the meeting, determine how much time you need to allow for each topic. Following the meeting, conduct a ⫹/⌬ plus/delta), which is an approach to evaluating your meeting success by looking at the pluses (what worked) and the needed changes (what did not work so well).
Step by Step Answer:
