You have recently been named the new president of OmniBank, a mediumsize but rapidly growing suburban bank that meets the needs of individuals and small businesses. During the interview process, you observed that, beyond the front office teller level, the more senior workforce at the bank is very homogeneous—mostly male and predominantly Caucasian. You have reviewed several marketing studies that profile your customer base and you realize that you not only have many customers of different ethnicities but also have a large number of international customers. In addition, you have a large number of “starter” accounts for students in high school who will soon move on to college—and may take their business with them if the bank does not meet their remote banking needs.

As the new president, you decide it is important to launch a comprehensive effort to improve both the diversity of the employees at the bank and the diversity with which it interacts with its constituents. You value diversity and believe that broadening your employee base and social networks as the bank grows will benefit everyone involved. Besides, it makes good business sense.

Your Assignment You decide to form a committee to jump-start your efforts in improving hiring and networking diversity at the bank. In a group, list the steps you would take to create this committee and establish its charter. Pay special attention to how you would ensure that it accomplishes the goal of greater diversity, both at the bank and in community outreach