Assume that as executive housekeeper you observe one of your junior managers about to make a mistake.
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Assume that as executive housekeeper you observe one of your junior managers about to make a mistake. Recognizing that most people learn greatly from their mistakes, under what conditions, if any, would you step in and prevent the subordinate from making the mistake? If the mistake were to cost money, how would you justify the mistake to your own manager after you allowed it to be made?
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Related Book For
Professional Management Of Housekeeping Operations
ISBN: 9780471762447
5th Edition
Authors: Thomas J. A. Jones
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