years ago by Ingmar Kamprad, he realised that customers did not mind queuing, collecting their purchases and
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years ago by Ingmar Kamprad, he realised that customers did not mind queuing, collecting their purchases and assembling the furniture themselves as long as the price was right. Suggest why gaps in quality of service have opened up.
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Related Book For
Logistics Management And Strategy Competing Through The Supply Chain
ISBN: 97389
3rd Edition
Authors: Alan Harrison , Remko I. Van Hoek
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