What about customer service/satisfaction training for staff? Can we instill the idea that everyone (even our funders)
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What about customer service/satisfaction training for staff? Can we instill the idea that everyone (even our funders) are customers, and that everyone is on the marketing team? P987
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Mission Based Management Leading Your Not For Profit In The 21st Century
ISBN: 115473
3rd Edition
Authors: Peter C.Brinckerhoff
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