What are some tips for effectively using face-toface contacts? Phone calls? Instant messages? Text messaging? Social media?

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What are some tips for effectively using face-toface contacts? Phone calls? Instant messages? Text messaging? Social media? Letters? Memos and e-mails?

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Business and Administrative Communication

ISBN: 978-0073403182

10th edition

Authors: Kitty o. locker, Donna s. kienzler

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