Write a memo to the Board describing what actions must be taken before the program can be effectively implemented. Discuss the primary goal of each of these interventions, and explain how you will know that these goals have been met.
Based on your performance in helping the Board of Directors at St. Jessica’s Urban Medical Center establish a performance measurement approach, the Board has asked you to stay on as a consultant to help them implement its new performance management program. You understand that this is not the first time that St. Jessica’s Urban Medical Center has attempted to implement a performance management program.