1. Which of Schwartz’s ten values are driving the behavior of managers at Bain & Co., Home Depot, and Best Buy? Provide examples to support your conclusions.
2. How would you describe Steve Ellis’s affective, cognitive, and behavioral components of his attitude toward managing in a recession? Be specific.
3. How are Home Depot and Best Buy trying to increase employee involvement?
4. Use Ajzen’s theory of planned behavior (Figure 6-3) to analyze how managers can increase employee performance during a recession. Be sure to explain what managers can do to affect each aspect of the theory.
5. Based on what you learned in this chapter, what advice would you give to managers trying increase employees’ organizational commitment and job satisfaction in a recession? Be specific.