1. Why did BATT believe that implementing SAP R/3 was the best enterprise system software package for this unit to implement?
2. Discuss the pros and cons for BATT to use APSS personnel rather than a well-known consultant firm for an implementation partner?
3. What are some of the potential advantages associated with the usage of a BAT template for BAT Taiwan?
4. Using the five factors associated with the success of an ERP project, evaluate how well this initial implementation project was conducted.

We needed a new system to support the new business model. A/P and A/R had never been done in Taiwan before, and the timeline was very short. We told them SAP is not new to Asia, and if it works in operating companies similar to ours (like Singapore) there is no reason why it should not work for us. Furthermore, the integrated information derived from the SAP system is going to help make our jobs more efficient and meaningful. There was a huge buy-in.