1. Why was employee morale low?
2. Why does culture have to fit the organizational design?
3. What structural change did Ed implement?
4. What should Ed do to reduce turnover and absenteeism?
The Orlando Metering Company was one of several facilities owned by a leading manufacturer of water meters for the worldwide utility industry. Due to the tremendous success the organization achieved, the corporate headquarters decided to transfer four new product lines to the Orlando facility. However, the organization was currently experiencing some very tough challenges due to the recent change and expansion. The energy and commitment of the employees were at low. The corporate headquarters gave Ed and his leadership team three months to turn things around.