Ayman’s Office Supplies Company recently had a new information system installed to help its managers with inventory. In speaking with the managers, you notice that they seemed disgruntled with the system output, which is a series of displays that show current inventory, customer and supplier addresses, and so on. All screens need to be accessed through several special commands and the use of a password. The managers had several opinions about the system but had no systematic way to evaluate it.
a. Devise a checklist or form that helps Ayman’s managers evaluate the utilities of an information system.
b. Suggest a second way to evaluate the information system. Compare it with what you did in Problem 12a.