Both companies emphasize the many benefits accrued from their mobile CRM deployments. Chip Reeves of Dow Corning

Question:

Both companies emphasize the many benefits accrued from their mobile CRM deployments. Chip Reeves of Dow Corning states that the application provides their salespeople with a competitive advantage. Do you agree with this statement? Why or why not? Break into small groups with your classmates to discuss whether mobile CRM can provide a lasting competitive advantage.