Question: One of the problems you will encounter during your investigation is scope creepthat is, user requests for additional features and functions. Scope creep happens because

One of the problems you will encounter during your investigation is “scope creep”—that is, user requests for additional features and functions. Scope creep happens because sometimes users have many unsolved problems and the system investigation may be the first time anybody has listened to their needs. How do you keep the system from growing and including new functions that should not be part of the system?

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