Singing Valley Resort is a top-end (rooms cost from $400 to $2500 per night), 50-unit resort located high in the mountains of Colorado. Singing Valley prides itself on its beautiful location, it’s relaxing setting, and its superb service. The resort’s restaurant is highly rated and has an extensive list of exceptional wines. The well-heeled clients are accustomed to the highest levels of service.
a. Give an example of three different operational decisions that Singing Valley personnel make each day. Describe an information system that could be used to facilitate those decisions.
b. Give an example of three different managerial decisions that Singing Valley managers make each week. Describe an information system that could be used to facilitate those decisions.
c. Give an example of three different strategic decisions that Singing Valley’s owners might make in a year. Describe an information system for each.
d. Which of the decisions in your answers to questions a, b, and c are structured? Which, if any, are unstructured?