We have only focused on time-based cohorts. But do you examine other kinds of cohorts, grouping customers
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We have only focused on time-based cohorts. But do you examine other kinds of cohorts, grouping customers on other acquisition characteristics such as channel, product(s), or campaign associated with their first purchase in addition to their period of acquisition?
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Related Book For
The Customer Base Audit The First Step On The Journey To Customer Centricity
ISBN: 9781613631614
1st Edition
Authors: Peter Fader, Bruce G.S. Hardie, Michael Ross
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