6. When using an indirect approach to announce a negative decision, what is the purpose of presenting

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6. When using an indirect approach to announce a negative decision, what is the purpose of presenting your reasons before explaining the decision itself?

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Excellence In Business Communication

ISBN: 9780134310824

6th Canadian Edition

Authors: John Thill, Courtland Bovee, Wendy Keller, K. M. Moran

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