6. When using an indirect approach to announce a negative decision, what is the purpose of presenting
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6. When using an indirect approach to announce a negative decision, what is the purpose of presenting your reasons before explaining the decision itself?
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Excellence In Business Communication
ISBN: 9780134310824
6th Canadian Edition
Authors: John Thill, Courtland Bovee, Wendy Keller, K. M. Moran
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